Contact the FarmCapi Team
The way to reach the FarmCapi Team is by email at privacy@farmcapi.com. That address handles questions, bug reports, corrections and personal data requests. For press, use press@farmcapi.com.
Before you write
A lot of questions already have answers:
- Questions about the game: see the FAQ and the FarmCapi guide.
- Getting started: how to play.
- Deleting your account and data: you can do it in the game, under Settings › Account › "Delete my account and data". Details are in the privacy policy.
What to include
To help us sort things out faster, say in the subject line what kind of request it is:
- Bug report: what happened, your device (computer or phone, and which one) and your browser. A screenshot helps a lot.
- Personal data request: access, correction, a copy of your data or deletion. If you can't open the game to delete your account, tell us the email or the login (Google or Apple) you used for "Create account & save".
- Correction to the site: the page address and the passage that's wrong. Our corrections policy is on the FarmCapi Team page.
- Press and creators: check the press kit first.
FarmCapi never receives your password: Google and Apple handle their own sign-in, and email sign-in uses a 6-digit code. Don't send a password in any message.